All Systems Operational
Admin Interface   ? Operational
Agent Interface   ? Operational
User Interface / Portal   ? Operational
Reports Interface   ? Operational
Billing Interface   ? Operational
API   Operational
Incoming Email   Operational
Outgoing Email   Operational
DeskPRO.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime
Fetching
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018
Resolved - Things have been running smoothly for the last several hours so we are confident we can call this resolved. We're waiting on our provider to share more details about what happened so we can begin forming any possible mitigations to avoid a similar scenario in future.
Jul 19, 09:44 BST
Update - Services should be operational. We will update this post with more details about the power outage at the Newark data center once we have gathered all the facts.
Jul 19, 01:55 BST
Update - A major power outage at our Newark data centre has resulted in all hosts needing a reboot. Services are coming back online. We will let you know when everything is fully operational.
Jul 19, 01:04 BST
Update - Services are becoming available again. We'll keep you updated.
Jul 19, 00:52 BST
Update - There appears to be a major outage in our Newark data centre. We are still monitoring the situation and will post updates as we get more information.
Jul 19, 00:42 BST
Identified - We are aware of some customers experiencing connectivity issues on Deskpro Cloud. This is due to a problem with an upstream provider.
Jul 19, 00:09 BST
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.